- 011 465 9196
- bev@lra.org.za
Working with the LRA, Fidelity Security Group provides a comprehensive and top-notch service that works 24 hours a day to protect our residents, providing guarding services, electronic surveillance, and armed response.
The Fidelity Security Group is South Africa’s largest security firm, leading the market to provide value-added, customized security solutions. Working with the LRA, Fidelity provides a comprehensive and top-notch service that protects our residents 24 hours a day, providing guarding services, electronic surveillance, and armed response. In Lonehill, Lonehill East, Beverley, and Pineslopes, Fidelity deploys over 420 security officers over 24 hours, protecting over 80 complexes, shopping centres, business parks, schools, and many private residences.
We further offer subscribing residents The Lonehill Security Meet and Greet Service, a security offering provided by the Lonehill Residents Association (LRA) in partnership with Fidelity Security Group. This service ensures that residents can be safely escorted into their homes, particularly during late hours or if they feel unsafe. Upon request, a security officer will meet the residents at their driveway or gate and provide a secure escort to ensure their safety when arriving at or entering their property. This service is designed to enhance personal safety and provide peace of mind to the Lonehill community.
The LRA interacts with the community, providing security updates, safety and security tips, and crime awareness information through newsletters and social media.
Through the LRA, security experts are available to advise residents on smarter and more effective ways of securing their properties. These include perimeter control, CCTV cameras, alarm systems, and panic buttons. A dedicated technical team ensures that all installations and repairs are promptly attended to.
Fidelity Security Group ensures replacement officers within twenty minutes should an officer not be able to commence/complete a shift.
Unlike other companies in the area, the FSG Officers parade adjacent to the fire station for inspection before the commencement of each shift.
All Fidelity Officers are registered, voice-stressed, and checked for criminal records. They are paid according to legislation, well-trained, and equipped to perform their duties.
All security activities are monitored and coordinated from the dedicated, fully equipped, and staffed Lonehill Control Room located at the LRA offices, utilizing a CCTV surveillance system. The LRA and Fidelity have rolled out phase 2 of our new camera system, comprising 70 cameras in 28 locations.
Lonehill Security and the LRA recently completed a one-million-rand upgrade of the Lonehill Closed Circuit Television System (CCTV). The funds for this project came from Lonehill residents who support the LRA through our Community Improvement Initiative (LCII). The Lonehill community now boasts and has over 70 cameras monitoring our suburbs, with the video feeds all displayed in our own Lonehill Control Room, thanks to the support of MTN’s Fibre connections.
Every entrance road into the greater Lonehill area, which includes Pineslopes, Lonehill Upper East, Beverley, and Lonehill, also has a License Plate Recognition camera that reads every vehicle’s license plate and instantly does a look-up on the SAPS stolen and target vehicle database. Should a vehicle trigger the LPR look-up, the Lonehill Fidelity reaction teams will be tasked with stopping it before it can leave our area. The vehicle and driver are then handed to SAPS for further investigations.
The most exciting element of the new upgrade has been the introduction of the Deep Alert Artificial Intelligence System. This software continually monitors our video streams, eliminating false alarms and only delivering valid alarms to our Control Room Operators. This has greatly improved our monitoring capability as we no longer rely on the human element to monitor a bank of TV screens. When an alarm arrives, the operator views the details of the alarm and can respond quickly.
The LRA Security Initiative is a program led by the Lonehill Residents Association (LRA) to ensure the safety and security of the Lonehill community. It involves a coordinated approach to security, combining resources and efforts from local authorities, such as the South African Police Service (SAPS) and the Community Policing Forum (CPF), as well as partnerships with neighbouring Residents Associations, Block-Watches, and private security provider Fidelity Security Group. The initiative focuses on proactive crime prevention, rapid response to incidents, and fostering a safe living environment for all residents.
If you enjoy the benefits of the Lonehill Lifestyle and its safety benefits, which also safeguard your investment but are not a contributor, then we encourage you to join the Lonehill Residents Association in supporting the Lonehill Security Initiative. We need your support, and together, we can do so much more.
Lonehill is a suburb with a remarkable level of community achievement. The Lonehill Residents Association is arguably the most active residents association in South Africa.
(011) 465 9196
(011) 467 2868
078 090 2307
Unit 81 Studio Office Park 5 Concourse Crescent, Lonehill
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