In the event that a member of your family, visitors, employees or yourself is in need of urgent medical attention, you would have peace of mind knowing that you are covered by a team of highly qualified Advanced Life Support Paramedics, with fully equipped vehicles operating from Lonehill and attending to you at your home.  You are assured of a rapid response by highly skilled personnel in the event of any medical emergency – no matter how big or small.

The benefits of subscribing to this service include

  • A dedicated vehicle in Lonehill, 24 hours a day, 365 days a year
  • Advanced Life Support Paramedics
  • A central control centre, manned 24/7
  • Medical Advice and Information – A medically-trained person who is available 24 hours a day to provide general medical information and advice (healthcare, colds, child illnesses, cuts & bruises etc…). Note this is only an advisory service, as a telephonic conversation does not permit an accurate diagnosis.
  • Emergency Medical Advice and Assistance – In addition to the general medical advice service, the paramedics guide the members through any medical crisis, provide emergency advice and arrange the support you need.
  • Medical Transportation – Our Emergency Medical Response Service has their own ambulance for transportation of patients to the closest medical facility. Transportation costs are NOT included in the monthly subscription; however, ambulance costs are covered by most medical aids.  Patients who do not belong to a medical aid are billed separately at medical aid rates.  Our paramedics have partnered with HALO helicopter emergency medical services and have two helicopters based at Lanseria Airport equipped for any emergency.

Members can contact the paramedics directly in the event of an emergency by using the two cell phone numbers provided on joining the service.  These numbers are only available to subscribing members. The paramedics are available 365 days a year, 24-hours a day.

Alternatively, they can be contacted via the LRA Control Room on 011 467 2868.

The EMR service costs less than the price of a pizza, which is a very small price to pay for peace of mind!  The EMR service covers up to 10 people in your household or business including visitors and staff on site.

If you would like a quote to join this service, please e-mail and we will e-mail the Application Form to you or alternatively contact the LRA on 011 465 9196 for further information.