Emergency Medical Services (SLA) call out report July 2020, Lonehill

  • Responded to 19 medical emergency call outs
  • Received 24 calls for medical advice
  • Average response time was 5 minutes for the emergency call outs

The LRA continues to receive letters of appreciation for this fantastic service. Below is a reminder of the benefits of subscribing to this service.

  • A dedicated vehicle in Lonehill, 24 hours a day, 365 days a year
  • Advanced Life Paramedics
  • A central control centre, manned 24/7
  • Medical Advice and Information – A medical person that is available 24 hours a day to provide general medical information and advice (healthcare, colds, child illnesses, cuts & bruises etc…) This is an advisory service only, as a telephonic conversation does not permit an accurate diagnosis.
  • Emergency Medical Advice and Assistance – In addition to the general medical advice service, the Paramedic can guide you through any medical crisis, provide you with emergency advice and organise to receive the support you need.
  • Medical Transportation – Our Emergency Medical Response Service also have their own ambulances for transportation of patients to the closest medical facility. Transportation costs are not included in the monthly subscription; however, ambulance costs are covered by your medical aid.  Patients who do not belong to a medical aid will be billed separately at medical aid rates.

Our paramedics have partnered with HALO (helicopter emergency medical services) and have two helicopters based at Lanseria Airport prepared for any emergency.

Members can contact the paramedics directly in the event of an emergency using the 2 cell phone numbers provided on joining.  These unpublished numbers are only available to subscribing members. The paramedics are available 365 days a year, 24-hours a day.  Alternatively, you can contact them via the LRA Control Room on 011 467 2868.

The EMR service costs less than the price of a pizza, a very small price to pay for your peace of mind!  The EMR service covers everyone in your household or business including visitors and staff on site.

If you would like a quote to join this service, please contact the LRA on 011 465 9196 or e-mail bev@lra.org.za .